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# What if I run out of credits before the end of the month?

If you have run out of credits in Mailerfind, you have two options to continue using the platform: upgrade your plan or purchase additional credits.

Below, we explain both options and how the credit system works exactly.

---

## Option 1: Upgrade Your Plan

If you use Mailerfind regularly, the most recommended option is to switch to a higher plan.

You can do it here:  
👉 [https://mailerfind.com/en/pricing/](https://mailerfind.com/en/pricing/)

### Credits Included by Plan

#### Analysis Credits

| Plan | Credits/month |
| ---- |
| Free | 500 |
| Starter | 10,000 |
| Enterprise | 40,000 |
| Unlimited | Unlimited |

#### AI Credits

| Plan | AI Credits/month |
| ---- |
| Free | 0 (100 welcome credits, non-renewable) |
| Starter | 5,000 |
| Enterprise | 20,000 |
| Unlimited | 100,000 |

These credits renew automatically every month.

---

## Option 2: Buy Additional Credits

If you need credits occasionally, you can purchase them directly from your account.

### How to Buy Credits

1. Log in to your Mailerfind account  
2. Click on your profile picture  
3. Select **“Buy Credits”**  
4. Choose the type and quantity  
5. Confirm the payment  

![](https://storage.crisp.chat/users/helpdesk/website/-/7/9/0/d/790d24eabe0d6400/image_6rxhf6.png) 
![](https://storage.crisp.chat/users/helpdesk/website/-/7/9/0/d/790d24eabe0d6400/image_51iuvx.png)

---

# Types of Credits

## 1. Analysis Credits

These are used to analyze profiles and extract contact information.

### Cost per Use

| Platform | Cost |
| ---- |
| Instagram | 1 credit per prospect (always) |
| Twitter | 2 credits only if there is data (email, phone, or website) |

---

### Purchasing Analysis Credits

| Quantity | Price/credit | Total | Savings |
| ---- |
| 10,000 | €0.0045 | €45 | — |
| 50,000 | €0.0030 | €150 | 33% |
| 250,000 | €0.0021 | €525 | 53% |
| 500,000 | €0.0018 | €900 | 60% |
| 1,000,000 | €0.0015 | €1,500 | 67% |

* Minimum: **500 credits**  
* Maximum: **1,000,000 credits**

---

## 2. AI Credits

These are used for artificial intelligence features within the platform.

### Cost per Action

| Action | AI Credits |
| ---- |
| Simple enrichment | 1 |
| Complex enrichment | 2 |
| Data (likes, comments, engagement) | 1 |
| Custom field | 2 |
| Website scraping | +2 |
| AI chat message | 20 |
| Generate email | 15 |
| Improve / translate email | 10 |
| Cold emails (chat) | 25 |
| Influencer Finder | 10 |

---

### Purchasing AI Credits

| Quantity | Price/credit | Total | Savings |
| ---- |
| 10,000 | €0.0027 | €27 | — |
| 50,000 | €0.00194 | €97 | 28% |
| 250,000 | €0.00139 | €347.50 | 49% |
| 500,000 | €0.00119 | €595 | 56% |
| 1,000,000 | €0.00099 | €990 | 63% |

* Minimum: **1,000 AI Credits**  
* Maximum: **1,000,000 AI Credits**

---

## How Volume Discounts Work

The price per credit does not work in fixed tiers.

It is calculated progressively (linear interpolation), which means:

* There are no sudden price jumps  
* Each additional credit you purchase slightly reduces the average price  
* The more you buy, the cheaper each credit becomes  

For example: buying 30,000 credits will have an exact intermediate price between the 10,000 and 50,000 credit tiers.

---

## Which Option Should You Choose?

| Situation | Recommendation |
| ---- |
| Occasional use | Buy credits |
| Regular use | Upgrade your plan |
| Scaling campaigns | Buy volume with discount |

---

## Frequently Asked Questions

### Do additional credits expire?

No. The credits you purchase do not expire.

### Can analysis credits and AI credits be mixed?

No. Each type of credit is used for different functions.

### What happens if I run out of credits?

The system stops automatically until you recharge.

### Which option is more cost-effective?

If you use Mailerfind continuously, upgrading your plan is usually the better option. If it is occasional, buying credits is better.